Although each Branch Manager is an employee of Mann Mortgage, in effect, each Branch Manager also "operates" his or her own business. Branch Managers make their own decisions about:
Employees
Loan Officers
Wages
Commission splits
Rent
Equipment, etc.
Branch Managers may even choose to operate under a DBA. This can be very important to the Branch Manager who is already established in a market place. Mann Mortgage has designed its program with the entrepreneur in mind. Branch Manager autonomy is the cornerstone of our branch program.
Centralized Services
Mann Mortgage branches enjoy corporate administrative services including:
Agency approvals (FHA, VA, FNMA, FHLMC, etc)
Branch and Loan Originator state licensing and renewals
Underwriting
Back office support including:
Accounting
Human Resources
Payroll
Closing
Funding/Shipping
Information technology
Secondary marketing
Advisory board guidance
Underwriting
Mann Mortgage has a highly qualified Underwriting team dedicated to facilitating underwriting expertise in all available product offerings. The team approach fulfills the needs of the LO to supply results orientated decisions. There is common sense in underwriting with an appeals process in place.
Mann Mortgage implemented imaging to improve efficiency and the electronic delivery of files to our investors.
Closing
Mann Mortgage has a team of highly qualified in-house closers. This team is currently turning files in 24 hours. They are completely trained in FHA, FHA 203K, VA, Conventional, State Bond and Rural Development. They also complete our FHA & VA Insuring.
Funding/Shipping
Our Funders and Shippers are cross-trained, so any of them can assist you. This group also handles investor suspensions, and takes the file through to investor purchase. With the implementation of imaged files, the shippers are able to deliver the file electronically to the investor, which means faster turn times in purchasing.
Secondary Marketing
While continually monitoring industry changes, our Secondary Marketing Department also:
· Enables benefits of bulk sales rather than flow
· Supports LOs to find the best fit for their loan
· Searches out new products and Investors
· Runs the central lock desk
· Administers Optimal Blue for raw product pricing, program comparison, and product eligibility
· Isssues a daily rate sheet.
Corporate Administrative Operations
Mann Mortgage has a Chief Operating Officer to streamline the loan processing lifecycle, assure least cost operations, and assist managers throughout the loan process.
Accounting Department
Mann Mortgage offers a complete accounting function to all our branches. This function includes:
Weekly bill payment
Customer deposit trust functions
Weekly cash available balance report
Individual loan balancing process
Monthly P&L reporting
Branch fiscal analysis support
Human Resources/Payroll
Mann Mortgage’s Human Resources Department is available to help with all aspects of employee management, including sensitive employee situations. We supply the tools and processes to assure compliance with State and Federal employment requirements. Our services assist branches in attracting and retaining top quality employees. We administer a complete array of quality employee benefits for your branch, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Accident Insurance
- Group Life Insurance
- Voluntary Life Insurance
- Flex Benefits
| | | - Short Term Disability
- Long Term Disability
- Long Term Care
- Healthy Mann Wellness Plan
- 401(k) Retirement Plan
- 529 College Plan
- Benefits website
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Mann Mortgage's Payroll Department processes payroll for the entire company on a bi-weekly basis. We offer wire or paper checks.
Information Technology
Mann Mortgage has a Chief Information Officer (CIO) backed-up by an IT Department to assist branches in all areas of Information Technology, including:
Support and training for our loan origination software (LOS) system, imaging and workflow applications
Company wide email system
Advisory support of hardware and software
Continued research and development of industry innovations
Websites (internal and external). Our intranet is up-to-date company-wide. Our external WWW presence includes links to branch-branded sites, where many borrowers initiate the loan process.
Information Security.
Advisory Board
This advisory board is selected and appointed by the Board of Directors in a consultative capacity, assisting the Board in communication, implementation and performance measurement of strategic initiatives to ensure short- and long-term objectives are met. This appointed body consists of senior leaders from key Operational units such as Human Resources, IT, Sales, and Administration.